BusinessCommunicationTrends

Internet service providers (ISPs) defended their customer service practices following a Federal Trade Commission (FTC) review that scrutinized the industry...

Microsoft Ending Windows Mail and Calendar Support

Microsoft announced it is ending support for Windows Mail and Calendar, with users having until the end of 2024 to migrate to another client....

Signal Improves Group Calls, Adds Videoconferencing Features

Signal, the world's leading encrypted messaging platform, is making it much easier to launch group calls with its new call links feature....

8 Effective Strategies to Turn Around Your Organization

Turning around a larger organization, or even a fairly small one, is a daunting task. It requires a rare blend of qualities from the team leading it and as...

7 Benefits of Earning Professional Certifications

While some question the value of diplomas, degrees, certifications, and other educational pursuits that lead to receiving “a piece of paper,” that paper ha...

Read AI Raises $21 Million to Further ‘Connected Intelligence’

Read AI, a leader in generative AI meeting summaries, has raised $21 million to further its efforts to apply AI to business communication tools....

Zoom Debuts New Advanced Enterprise Features

Zoom has announced several new advanced features targeting enterprise customers, including improved security, reliability, and regulatory compliance....

Microsoft Teams Scores Disney After It Dumps Slack

Microsoft Teams has scored a major win, with Disney tapping the collaboration software to replace Slack in the wake of...

Google Welcomes iPhone ‘to a New Era of Texting’

Google has released another Pixel and iPhone video, welcoming Apple and the iPhone "to a new era of texting" since Apple's adoption of RCS....

Disney Kicks Slack to the Curb After Breach

Disney is dumping Slack for its internal communication in response to a data breach in which more than a terabyte of data was leaked online....

GSMA Touts RCS in iOS, Promises End-to-End Encryption

The GSM Association (GSMA) is touting the Apple's inclusion of...

Why Skills Based Training Might Be the Key to Your Success

For many modern companies, finding employees to fill open job positions can be difficult enough. It’s ev...

Slack Expands Automation, Workflow, and Third-Party Integrations

Slack has announced new features, making it easier to build automation workflows, including connecting to third-party systems....

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