DigitalMarketingNews https://www.webpronews.com/advertising/digitalmarketingnews/ Breaking News in Tech, Search, Social, & Business Sun, 09 Feb 2025 12:48:39 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://i0.wp.com/www.webpronews.com/wp-content/uploads/2020/03/cropped-wpn_siteidentity-7.png?fit=32%2C32&ssl=1 DigitalMarketingNews https://www.webpronews.com/advertising/digitalmarketingnews/ 32 32 138578674 New Law Could Impose a $1 Million Fine for Using DeepSeek https://www.webpronews.com/new-law-could-impose-a-1-million-fine-for-using-deepseek/ Fri, 07 Feb 2025 17:59:30 +0000 https://www.webpronews.com/?p=611481 American lawmakers are addressing the rise of DeepSeek, with one proposing a law that would fine users as much as $1 million for using it.

Senator Josh Hawley has introduced “Decoupling America’s Artificial Intelligence Capabilities from China Act of 2025,” a bill that would criminalize the use of DeepSeek. The bill is designed to prohibit U.S. citizens from advancing China’s AI capabilities.

A bill to amend title 18, United States Code, to prohibit United States persons from advancing artificial intelligence capabilities within the People’s Republic of China, and for other purposes.

If passed, the bill would criminalize the import/export of AI technology from China. As a result, it is likely that the mere use of Chinese AI models, such as DeepSeek, would be considered a criminal act under the new law.

The bill includes stiff penalties for companies and individuals alike.

IN GENERAL.—A United States per19 son that violates section 2742 that is not an individual shall—

  • (i) be fined not more than $100,000,000; and
  • (ii) forfeit any license, contract, subcontract, grant, or public benefit awarded by any Federal agency.

ASSOCIATES OF ENTITIES.—An officer, director, partner, agent, or employee that violates section 2742 shall—

  • (i) be fined not more than $1,000,000; and
  • (ii) forfeit any license, contract, subcontract, grant, or public benefit awarded by any Federal agency.

INDIVIDUALS.—A United States person who is an individual that violates section 2742 shall—

  • (A) be fined not more than $1,000,000; and
  • (B) forfeit any license, contract, subcontract, grant, or public benefit awarded by any Federal agency.

If Hawley’s bill passes, it would be a marked departure from previous U.S. policy. Previous bans of Chinese apps and services, such as TikTok, have never gone so far as impose penalties on individual users. The fact that this bill would do that underscores just how much U.S. lawmakers consider China’s AI capabilities a threat.

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Google Agrees to Tackle Fake Reviews In the UK https://www.webpronews.com/google-agrees-to-tackle-fake-reviews-in-the-uk/ Tue, 04 Feb 2025 02:36:14 +0000 https://www.webpronews.com/?p=611202 The UK’s Competition and Markets Authority (CMA) has reached an agreement with Google, with the search giant making “significant changes” to tackle fake reviews.

Fake reviews have been a growing problem for online platforms of all sizes, with Google and Amazon particularly impacted. Google has already taken measures to fight back against fake reviews, Amazon has sued companies providing fake reviews, and the FTC has rolled out rules make fake reviews illegal.

Despite the measures it has taken, the CMA has not been happy with Google’s progress fighting fake reviews. Following an investigation, the CMA reached an agreement with Google for it to take stronger action.

The undertakings offered by Google – one of the most used review platforms in the world – commit the company to have in place enhanced processes to tackle fake reviews written about businesses and services. Google has also agreed to enforce sanctions to deter businesses that try to benefit from fake reviews and sanction those that write fake or misleading reviews.

The agreement comes after the CMA launched an investigation into Google over concerns it may have been breaching consumer law by failing to take sufficient action to protect people from fake reviews – including not doing enough to detect and remove fake reviews, act on suspicious patterns of behaviour, or properly sanction reviewers and businesses who take part in fake review activity.

” When it comes to tackling fake reviews, Google is leading the way. Left unchecked, fake reviews damage people’s trust and leave businesses who do the right thing at a disadvantage,” said Sarah Cardell, Chief Executive of the CMA.

“The changes we’ve secured from Google ensure robust processes are in place, so people can have confidence in reviews and make the best possible choices. They also help to create a level-playing field for fair dealing firms.

“This is a matter of fairness – for both business and consumers – and we encourage the entire sector to take note.”

Google has agreed to the following:

  • An enhanced approach to tackling fake reviews: Google has committed to rigorous steps to detect and remove fake reviews – enabling it to rapidly identify and investigate businesses and reviewers that profit from fake reviews.
  • Consequences for rogue reviewers around the world: Individuals who repeatedly post fake or misleading reviews for UK businesses (positive or negative) will have their reviews deleted and will be banned from posting new reviews – regardless of their location.
  • Consequences for UK businesses: The undertakings mean that businesses found to be boosting their star ratings via fake reviews will have prominent ‘warning’ alerts added to their Google profiles to flag to consumers that suspicious activity has been detected. This will be visible on businesses’ Google profiles, where their overall review scores are shown. Businesses will also have their review function deactivated, meaning they cannot receive any new reviews. Those firms that repeatedly engage in fake review activity will have all their reviews deleted for 6 months or more.
  • Easier reporting: The undertakings commit Google to put in place a robust reporting function that allows consumers to easily and quickly report concerning reviews. This includes the ability to report ‘incentives’ – i.e. a payment or reward in exchange for a positive review – which will apply regardless of whether the incentive is offered in person or online.

The CMA cautions businesses to familiarize themselves with the new guidelines or risk possible investigations and fines if they are in violation.

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Advanced Digital Marketing Skills E-Commerce Professionals Need to Master in 2025 https://www.webpronews.com/digital-marketing-skills/ Tue, 31 Dec 2024 21:12:47 +0000 https://www.webpronews.com/?p=610805 The e-commerce landscape is constantly evolving, and staying ahead of the competition requires going above and beyond basic digital marketing know-how. 

While a solid foundation in SEO, social media marketing, and email marketing remains crucial, e-commerce professionals need to delve deeper and acquire specialized skills to gain a competitive edge. Here are some key areas to focus on in 2025 to help you better leverage cutting-edge technology and cater to the ever-changing demands of online shoppers:

1. Data-Driven Decision Making

In the age of big data, e-commerce marketers need to be more astute than ever at collecting, analyzing, and interpreting user data to inform their strategies. This includes:

  • Website Analytics: Mastering tools like Google Analytics to track and analyze user behavior, identify or predict trends, and measure the effectiveness of campaigns.
  • Customer Segmentation: Using analysis of customer data to create targeted segments and personalize marketing messages for improved engagement.
  • A/B Testing: Conducting rigorous experiments to optimize website design, content, and marketing campaigns for conversions.

2. AI-Powered Marketing

Artificial intelligence (AI) is revolutionizing e-commerce marketing, offering powerful tools for automation, personalization, and content creation. E-commerce professionals should explore:

  • AI Content Generation: Leveraging AI tools like Heicoders to generate high-quality product descriptions, meta descriptions, and even blog posts, saving time and resources.
  • AI-Driven Personalization: Utilizing AI to analyze customer data and deliver personalized product recommendations, offers, and content.
  • Predictive Analytics: Using AI to forecast customer behavior and identify potential churn risks, enabling proactive intervention.

3. Advanced SEO Strategies

Staying ahead in the search rankings requires more than just basic keyword optimization. E-commerce professionals need to master advanced SEO techniques, such as:

  • Technical SEO: Optimizing website structure, page speed, and mobile-friendliness for improved search engine crawlability and indexing.
  • Content Clustering: Creating interconnected content clusters around relevant keywords to boost topical authority and search visibility.
  • Schema Markup: Implementing schema markup to provide search engines with richer information about products and services, enhancing search results.

4. Omnichannel Marketing Mastery

Nowadays consumers interact with brands across multiple channels, from social media to email to in-app messaging. E-commerce marketers need to orchestrate seamless omnichannel experiences that engage customers at every touchpoint. This involves:

  • Integrated Marketing Campaigns: Creating cohesive campaigns that span multiple channels, delivering consistent messaging and a unified brand experience.
  • Personalized Customer Journeys: Tailoring marketing messages and offers based on customer behavior and preferences across different channels.
  • Cross-Channel Attribution: Tracking customer interactions across channels to understand the impact of specific touchpoints on conversions.

5. E-Commerce Content Marketing That Converts

Content marketing is still key in attracting and engaging e-commerce customers. However, creating content that truly converts requires advanced skills such as:

  • Product Storytelling: Crafting compelling narratives that connect with customers on an emotional level and highlight the value of products.
  • Visual Content Creation: Producing high-quality images and videos that showcase products in an engaging and informative way.
  • Interactive Content: Developing quizzes, polls, and other interactive content formats to engage customers and gather valuable data.

Heicoders: Empowering E-Commerce Marketers with Advanced Capabilities

The skillset needed to succeed in digital marketing is constantly evolving, and continuous learning is essential for staying ahead. One key area that can significantly enhance your success is the development of negotiation skills. Incorporating negotiation skills exercises into your training regimen can sharpen your ability to navigate complex deals and partnerships, ultimately leading to better business outcomes.

Consider enrolling in the Heicoders Academy digital marketing course to gain a deeper understanding of AI-powered marketing and other advanced techniques.

By mastering these advanced digital marketing skills through Heicoders Academy’s resources, e-commerce professionals can confidently navigate the online marketplace and boost business growth in 2025 and beyond.

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The Role of Gamification in Digital Marketing: Engaging Audiences Through Play https://www.webpronews.com/gamification-in-digital-marketing/ Wed, 20 Nov 2024 04:22:58 +0000 https://www.webpronews.com/?p=610223 Gamification in digital marketing offers an exciting way to engage customers and create memorable experiences that go beyond traditional marketing tactics. By incorporating game-like elements, brands can turn everyday interactions into fun, rewarding experiences that encourage deeper engagement and foster long-term loyalty.

This approach not only captures attention but also builds stronger, more personal connections with audiences, making gamification an essential tool in modern digital marketing strategies.

What is Gamification?

Gamification in digital marketing is a powerful tool to boost customer engagement and build brand loyalty. By integrating gamification marketing strategies, brands can turn routine interactions into exciting, memorable experiences. With interactive quizzes, leaderboards, and loyalty programs, marketers can engage users and drive conversions in a way traditional marketing can’t match.

Why is Gamification Effective in Digital Marketing?

So, what makes gamification so effective in digital marketing? It hinges on transforming activities into enjoyable experiences and stimulating emotional responses

Websites employing game elements experience a 29% increase in user interactions. What’s the cause? Users are captivated by the competition and rewards. Games encourage users to take an active role; they participate, make selections, and explore. This level of participation escalates by 30% when interactive materials are included.

Sharing victories is something people relish. When those accomplishments are allied with your brand, you’ve developed a potent instrument for augmenting visibility and loyalty.

How Gamification Impacts Different Stages of the Marketing Funnel?

Ever wondered how gamification fits into the entire marketing funnel? Think of it as adding a touch of excitement at every stage to guide people from simply being aware of a product to becoming loyal customers. Each step – awareness, consideration, conversion, and retention stage – can benefit from interactive elements that engage users and encourage them to take action.

Awareness stage

In the awareness stage, gamification can spark initial interest and build brand awareness. Adding fun elements like interactive personality quizzes, badges, or spin-the-wheel games can instantly capture attention. For instance, incorporating gamification into social media posts can lead to increased user engagement as users are motivated to share their experiences.

Consideration stage

Gamified marketing strategies encourage consumers to consider and stay engaged with your brand. By using gamification strategies like leaderboards or points, brands can encourage users to spend more time exploring their offerings. Think of a quiz that gives product recommendations based on responses; this not only engages users but also provides valuable customer data for personalized marketing efforts.

Conversion stage

Gamified marketing campaigns are also effective in driving conversions. Adding game elements like discounts or rewards for certain actions encourages customers to move closer to purchase. For example, a spin-the-wheel game offering a discount can make the difference in the decision-making process, leading to a higher conversion rate.

Retention stage

Once a customer has made a purchase, gamified loyalty programs help build lasting customer loyalty. Programs like Starbucks loyalty program or Nike’s challenges encourage users to keep engaging with the brand, earning points or rewards with each interaction. These gamified elements foster a strong sense of connection, increase customer engagement, and encourage repeat purchases.

Real-World Examples of Gamification in Digital Marketing

Companies like Starbucks and Duolingo lead in gamified marketing, using game elements to drive loyalty and keep users coming back. With Starbucks loyalty program, users earn points with each purchase, eventually redeeming rewards. Duolingo makes learning fun with streaks and leaderboards, which increase engagement and loyalty by appealing to our competitive nature. These brands show the tangible benefits of gamification in customer retention and loyalty.

Starbucks Rewards Program

Starbucks knows how to keep folks coming back. They have a loyalty program where you earn points, called “stars,” every time you buy drinks or food. Once you get enough stars, you can trade them for free stuff.

It’s simple but smart. Think about it: if buying your morning coffee gets you closer to a free drink, wouldn’t you stick with Starbucks? This program was a big deal in 2021, making up 52% of the sales in US stores.

This way of giving rewards makes customers happy and loyal. You show up, buy your favorite latte, and your points pile up. Soon enough, there’s a reward waiting for you—maybe a free drink or money off your next order.

Duolingo’s Learning Streaks

Duolingo has successfully incorporated games and counters into its strategy. Why do individuals persist with their language classes? Continuous progress, accomplishments, and scoring features significantly interest the users.

They simplify the sharing process and take feedback seriously to enhance the app’s functionality. This approach empowers users to learn while also building a sense of belonging within a community that genuinely cares about their advancement.

It’s an ingenious approach, as transforming education into an enjoyable and competitive activity significantly escalates engagement.

Nike Run Club

Just as Duolingo maintains learner engagement with streaks, Nike Run Club utilizes its unique techniques to keep runners active. They blend challenges, milestones, and achievements.

Imagine it as a game where running garners you points. Once you reach certain distances or speeds—you receive a badge or progress to a new level

Moreover, the app integrates special bonuses for additional motivation. For instance, completing a weekly challenge could reveal exclusive content or Nike offers. This strategy is intelligent because it not just engages people in more running activities but also binds them more to the Nike brand.

Tips for Implementing Gamification in Your Marketing Strategy

Gamification can boost your digital marketing, but it’s important to remember that it’s not just about adding a game for fun. It’s about making sure the experience connects with your audience and serves your goals. So, if you’re thinking about using gaming words like “points,” “levels,” and “badges,” here are some tips to help you make those game mechanics work for you in the best possible way.

Tip 1: Understand your audience

Before creating a game, take a moment to think about who will actually play it. For gamification in marketing, this means understanding your audience inside and out. Are they Gen Z, who loves quick, sharable experiences, or is your target demographic more interested in something that challenges their knowledge, like a quiz or a poll?

To succeed with gamification, learn the right type of game that fits your audience’s preferences. You’ll boost engagement by offering rewards they actually want and ways to share their achievements that feel natural to them.

Tip 2: Keep it simple and rewarding

Once you understand your audience, the next step is to keep things straightforward and rewarding. Simple games or challenges are perfect for grabbing attention quickly. People don’t want to spend a lot of time figuring things out—they want quick wins and instant gratification. A game that’s too complicated can turn people off, but one that’s easy to play and rewards participants for their efforts? That’s a win-win.

Think of it like a loyalty program where customers get points for every purchase they make, or a fun quiz that gives out a discount upon completion. These small, rewarding actions make people feel like they’re getting something for their time, which boosts engagement.

Whether it’s a discount, a badge, or just the joy of completing a challenge, the key is to make sure the reward feels valuable and attainable. Keep it simple, fun, and rewarding, and you’ll build stronger connections with your audience.

Tip 3: Set clear goals and metrics

Understanding your target audience is essential, and this means setting specific goals and metrics for your digital marketing gamification efforts. Whether aiming for more clicks, registrations, or sales, track progress through tools like Google Analytics and social media insights.

For example, if my goal is to increase engagement on a new blog post using gamified elements like quizzes, I’ll measure key metrics like engagement levels and social media shares. A/B testing is invaluable here—if Strategy A gets 100 clicks and Strategy B gets 200, it’s clear which approach works better. By analyzing these results, we can adjust strategies to stay on track and meet our goals.

Tip 4: Integrate social sharing

Social sharing is a powerful tool in gamification, helping your game go viral through word-of-mouth. By adding buttons for Facebook, Twitter, and Instagram directly into your game, users can easily share their victories or top scores with a single click.

When users showcase their accomplishments on social media, it sparks curiosity and encourages others to join in, expanding your reach. This simple integration keeps the excitement going and helps draw more participants to your game, potentially choosing your brand over competitors.

Common Pitfalls to Avoid in Gamification

Inserting gamification without a defined purpose can lead to missteps. I have witnessed companies adding badges or leaderboards simply because it’s possible. However, lacking consideration of their purpose or their benefit to users, it’s as ineffective as placing a pool in your backyard and neglecting to fill it with water.

Another pitfall is over-complicating the game. Elegance prevails every turn. Users crave enjoyment, not an additional task. They need to grasp the way to acquire rewards immediately, not post a thorough reading of a lengthy rules set.

Ultimately, be cautious not to generate negative emotions among players. While competition can fuel individuals, overwhelming pressure can quickly discourage.

Conclusion

Using gamification in digital marketing can significantly enhance customer experiences, driving increased engagement and loyalty. By integrating game mechanics such as interactive quizzes, badges, and loyalty programs, brands create memorable interactions that build stronger connections with their audience. When done right, gamification isn’t just about adding fun; it’s a proven digital marketing strategy that delivers tangible results.

If you’re thinking about incorporating gamification into your marketing strategy, keep these essential tips in mind: understand your target audience, design a simple yet rewarding system, set clear objectives, and provide opportunities for users to share their achievements.

By embracing gamification, you not only engage your audience but also create lasting connections that can drive your brand’s success for years to come.

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Google Warns Advertisers Could Lose Customer Match Access for Violations https://www.webpronews.com/google-warns-advertisers-could-lose-customer-match-access-for-violations/ Tue, 12 Nov 2024 19:25:32 +0000 https://www.webpronews.com/?p=610020 Google has sent an email to advertisers warning them they could lose Customer Match access if they engage in harmful behavior.

Navah (Fuchs) Hopkins, Optmyzr Brand Evangelist, posted a copy of the email to LinkedIn. In the email, Google says the following:

On January 13, 2025, Google will updates its Customer Match policy to state that customers may lose Customer Match access if their ads have the potential to cause harm to users or create a poor user experience. We may take the following considerations, among others, into account when making this determination.

  • User feedback
  • Prevalence or severity of abuse
  • Repeated violations of the Customer Match policy

Violations of this policy will not lead to immediate account suspension without prior warning. A warning will be issued, at lease seven days, prior to any suspensions of your account.

As Search Engine Land points out, Google is focusing on the following areas:

  • Consent violations in which companies do not get explicit permission to use users’ email address, ignore user opt-outs, or don’t have documentation of said consent.
  • Creative compliance, involving targeting minors, sending personalized messages to specific users, or targeting users who have already opted out.

After losing privacy lawsuits, Google has finally begin to take privacy seriously. The company’s latest effort is good news for consumers—provided Google follows through on its threats to take action of Customer Match violators.

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Emerging Technologies and Trends in the World of Digital Marketing https://www.webpronews.com/emerging-technologies-digital-marketing/ Mon, 14 Oct 2024 17:31:09 +0000 https://www.webpronews.com/?p=609364 Technology forms part of our daily lives. Just as our lives are moving at a rapid pace so are advancements in technology. To keep up with such a rapid change, the digital marketing landscape needs to be able to adapt and transform to deliver their message to potential clients. Technology such as AI, video-innovations and smart assistants are among the trends that are reshaping marketing.

How Artificial Intelligence and Machine Learning Optimizes Marketing

Artificial intelligence (AI), machine learning (ML), and large language models are being used by everyday citizens to connect with each other and make their lives easier. These powerful tools are bringing unprecedented sophistication to digital marketing, from laser-focused personalization to deep data insights. We’re seeing creative applications across the board:

  • Email campaigns that feel like they’re crafted just for you
  • Smart chatbots that actually understand customer needs
  • Ad spending that’s optimized through predictive insights
  • Content recommendations that truly resonate
  • Social media management that’s both efficient and engaging
  • Early detection of emerging trends

What makes AI and ML truly remarkable is their ability to uncover hidden gems in vast seas of consumer data. These tools are able to understand and identify patterns in large amounts of data that would be almost impossible for individuals to find. Their deeper understanding and interpretation of data makes it easier for marketing managers to not only reach audiences but to truly speak and understand their needs. Businesses are able to use these tools to stay ahead of changing consumer needs and to adapt their strategies.

Digital Video Marketing

Video content isn’t just a trend; it’s taking center stage in digital marketing. Short-form video platforms such as TikTok and Instagram reels have given brands an opportunity to reach consumers in an interactive and attention grabbing manner, without having to bore consumers with long stories. Live streaming will allow consumers to feel like they are connected to a brand without having to be physically present.

360-degree videos will allow customers to be consumed by a brand’s content. By putting viewers in control of their experience, these immersive videos are transforming how industries like real estate, tourism, and retail showcase their offerings. The numbers don’t lie; brands that embrace video marketing consistently see higher engagement, better message retention, and stronger conversion rates compared to traditional content formats.

Voice Search and Smart Assistants 

Smart speakers and voice activated devices allow consumers to be connected to a company from within their own home. With recent developments in AI, voice searches and smart assistants have become significantly smarter. AI allows these tools to understand the meaning behind a user’s request resolving users past frustration that these tools are misunderstanding commands.

Forward-thinking companies are developing voice-optimized content and custom skills for virtual assistants such as Siri, Amazon’s Alexa and Google Assistant. With over 25% of 26 to 40 year olds using virtual assistants weekly companies are looking to create seamless experiences that build lasting connections with customers.

Blockchain in Digital Marketing

Blockchain technology is addressing some of the most significant challenges in digital marketing. Ad fraud and data protection can be combated by the decentralized approach of a blockchain. By using blockchain technology digital marketers can measure the effectiveness of their campaign by verifying ad delivery without having to compromise a consumer’s data.

The Path Forward in Digital Innovation

As these technologies converge, they’re creating unprecedented opportunities to deliver experiences that truly resonate with customers. Success in the future digital marketing landscape will rely on the thoughtful integration of these innovations while prioritizing customer needs. Marketers such as KWD, will thrive are those who can harness these powerful tools while maintaining a strategic, customer-focused approach in our rapidly evolving digital ecosystem.

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Google Finally Faces Real Competition: How AI is Challenging the Search Giant https://www.webpronews.com/google-finally-faces-real-competition-perplexity-chatgpt-grok-search/ Mon, 07 Oct 2024 10:01:23 +0000 https://www.webpronews.com/?p=609283 Google has dominated the online search landscape for nearly two decades, shaping how billions of people access information. However, a new wave of AI-driven challengers is emerging, posing a significant threat to Google’s supremacy. Companies like Perplexity, ChatGPT, and Grok are introducing fresh perspectives on search, leveraging artificial intelligence to provide more conversational, intuitive experiences that directly challenge the traditional links-based model Google has long championed.

This shift marks a critical inflection point for the industry, as AI-powered search may soon redefine how users engage with information and how advertisers reach their audiences.

Tune in to our chat on Google’s new rival: AI search is finally bringing real competition!

 

Perplexity: AI’s Answer to Search

Among the emerging challengers to Google’s dominance is Perplexity, an AI-driven search startup backed by Jeff Bezos. Perplexity aims to transform how people search for information by offering AI-generated answers to user queries. Unlike Google’s traditional approach, which presents users with a list of links to comb through, Perplexity delivers concise, conversational responses, effectively simplifying the search process and saving users time. This is a marked departure from the standard search model and represents the kind of user-centric, straightforward experience that a growing segment of consumers is demanding.

According to Dmitry Shevelenko , Perplexity’s chief business officer, the company plans to introduce advertisements later this month that will be subtly integrated within user interactions. Rather than inserting ads directly into search results, Perplexity will allow brands to sponsor follow-up questions, encouraging an ongoing conversation between the user and the AI. “What we’re opening up is the ability for a brand to spark or inspire somebody to ask a question about them,” Shevelenko told The Wall Street Journal. This conversational model has the potential to differentiate Perplexity from both traditional and AI-driven competitors by seamlessly weaving promotional content into a natural dialogue, making ads less intrusive and more informative.

Perplexity Making Its Mark!

Perplexity has already begun to make its mark, with The Wall Street Journal reporting that the platform processed 340 million queries in September alone. While this number is modest compared to Google’s staggering two trillion annual searches, it signals the growing interest in alternatives to conventional search engines. Shevelenko noted that Perplexity’s approach to search is fundamentally different from Google’s, particularly in how it handles advertiser influence. Perplexity has made it clear that it will not alter its non-sponsored answers to accommodate advertisers, maintaining a level of transparency and neutrality that has increasingly become a rarity in the ad-driven search space.

This focus on transparency is designed to appeal to users who are frustrated by the commercial nature of existing search engines. Many users, as reflected in The Wall Street Journal‘s comment section, have voiced dissatisfaction with Google’s tendency to prioritize sponsored content and perceived biases in search results. By contrast, Perplexity aims to provide straightforward, unbiased answers—a promise that could make it a popular choice among those who value authenticity and neutrality in their search experience.

A More Personalized Search Experience

Perplexity is also working to create a more personalized search experience through ongoing conversational engagement. The company’s strategy involves using AI not just to answer questions but to anticipate user needs by analyzing the context of the conversation. This allows the platform to offer relevant information proactively, potentially transforming the one-off nature of traditional searches into a more dynamic, interactive experience. Shevelenko believes this will set Perplexity apart: “Our mission is not just to provide answers but to engage users in a meaningful way that feels natural and adds value beyond the initial query.”

The startup is still in its early stages, but it’s clear that Perplexity is positioning itself as a viable competitor in a market long dominated by a single player. By focusing on conversational AI, transparency, and user-centric design, Perplexity aims to carve out a niche for itself, especially among users who are disillusioned with the heavily monetized and link-heavy experience offered by traditional search engines. As the digital advertising landscape evolves, Perplexity’s unique approach could very well push the boundaries of what users expect from search—making it not just an alternative to Google, but a different kind of search experience altogether.

Will AI Replace Traditional Search?

The rise of artificial intelligence is challenging the very foundation of what search engines have been for decades. The emergence of AI-powered search alternatives like Perplexity, ChatGPT, Grok, and even Google’s own Gemini Search suggests we are at a potential turning point in how people access information online. While Google has long been synonymous with “search,” the landscape is shifting, and questions arise about whether AI can replace traditional search engines or even make them obsolete.

The Promise of AI-Driven Search Engines

Perplexity, an AI-powered search platform backed by Jeff Bezos, has positioned itself as a new kind of search experience—one that focuses on providing concise, AI-generated answers rather than a list of blue links. Perplexity allows users to get an answer to their question directly, making it ideal for people who are tired of sifting through pages of search results. The platform also offers advertisers an opportunity to sponsor follow-up questions, which could create a new kind of engagement-driven advertising. According to Dmitry Shevelenko, Perplexity’s chief business officer, they aim to “spark or inspire somebody to ask a question about them,” marking a shift away from traditional ads to more conversational engagements.

But Perplexity isn’t alone. Other AI alternatives like OpenAI’s ChatGPT are also making waves. ChatGPT, for instance, has a massive user base, partly because of its diverse applications beyond just search—ranging from coding assistance to creative writing. This versatility has positioned ChatGPT as a formidable competitor in the broader AI ecosystem, and its ability to generate nuanced responses that sound conversational adds to its appeal as a search alternative. Moreover, with backing from Microsoft, OpenAI has the resources to keep iterating and expanding the scope of what ChatGPT can offer.

Elon Musk’s entry into the AI search arena comes in the form of Grok, an AI tool linked directly to X (formerly Twitter). Grok has been described by some as “the free speech search engine,” appealing to users frustrated with perceived political bias in existing platforms. Musk has hinted at integrating Grok into a broader ecosystem that might challenge Google directly, especially among users looking for alternatives to what they view as politically curated results. The appeal of Grok lies in its positioning as an independent, less censored search tool—a feature that could be increasingly attractive to specific audiences disillusioned with the current offerings.

Google’s AI Response: Gemini Search

Google has not been passive amid this growing competition. Recognizing the demand for AI-powered solutions, Google has rolled out its own AI-driven offering, Gemini Search, which is already integrated into Google Search results. Gemini aims to enhance user experience by summarizing the most relevant information at the top of the search page, effectively doing some of the sifting for the user. According to Google executives, this shift is part of a broader strategy to retain its dominance while catering to a growing preference for AI-driven summaries.

Gemini’s integration into Google Search might present a substantial barrier for smaller AI startups like Perplexity. Google still commands an enormous user base, and Gemini’s seamless integration means that users do not need to navigate away from Google to get AI-enhanced search experiences. In contrast, Perplexity and similar startups are fighting an uphill battle to get users to switch their default habits. Google’s established credibility, brand loyalty, and superior reach are formidable assets that could make it challenging for alternatives to carve out significant market share.

A Battle of Resources and Reach

The competitive landscape in AI-driven search will ultimately come down to two major factors: user base and resources. Google, OpenAI, and Musk’s Grok each have distinct advantages. Google, with its integration of Gemini, benefits from the vast infrastructure and data it has accumulated over decades. This allows for a hybrid approach, blending traditional search and AI-generated content, which may appeal to users who are comfortable with the status quo but are curious about AI’s potential.

ChatGPT, meanwhile, benefits from its existing, massive user base, which uses the platform not only for search but for myriad other purposes. OpenAI’s partnership with Microsoft provides a deep well of funding, ensuring that it can continue to innovate and improve the platform. Microsoft’s own integration of AI into Bing through ChatGPT has already started to make small inroads, particularly among users looking for alternatives to Google’s advertising-heavy model.

Grok, although newer, has a unique appeal—particularly if it can effectively leverage Elon Musk’s influence and integrate well with X’s platform. Its positioning as a “free speech” alternative could help it carve out a niche, especially among audiences dissatisfied with Google’s content moderation practices. However, the question remains whether Grok can evolve into a full-fledged search engine or will remain a specialized tool within Musk’s ecosystem.

The User Experience Factor

For AI-driven search to replace traditional search engines, user experience will be key. People are used to Google’s interface, which presents a list of options that they can choose from. AI-driven alternatives, on the other hand, present the challenge of providing a satisfying, accurate answer on the first try—without the need for the user to “search again.” Perplexity, ChatGPT, and Grok will need to prove that they can consistently deliver accurate and useful information without overwhelming users or leading them down irrelevant pathways.

Yet, as some commenters on The Wall Street Journal article pointed out, traditional search is increasingly seen as cumbersome. “Using Google for a search request takes you to 5-10 web pages you need to read through to find your answer,” one user lamented. In contrast, AI-driven engines like Perplexity offer a way to bypass that entire process—delivering what users want in a fraction of the time. Still, as other comments indicated, there’s also skepticism about whether these AI tools can maintain impartiality, and whether the answers they generate can be trusted without the supporting context of multiple sources.

AI Search Could Compel a Shift in User Behavior

The question of whether AI will replace traditional search doesn’t have a simple answer. The battle between old and new will likely continue for years, with AI-driven search models steadily improving their accuracy and reliability. Companies like Perplexity will have to continue innovating to find their niche, while ChatGPT’s broader use-case versatility could see it become a household tool not just for search, but for an array of daily tasks.

In the end, Google’s biggest challenge may not come from any one of these AI-driven startups individually, but from the collective shift in user behavior that they represent. As younger generations embrace TikTok for quick search queries and use AI tools like ChatGPT for deeper information dives, Google will need to navigate how it can remain relevant in a world that is increasingly demanding immediacy, simplicity, and personalized experiences.

The future of search may well be a blend of the traditional and the new—an amalgamation of Google’s comprehensive search capabilities, the conversational convenience of AI, and the transparency demanded by a growing user base wary of ad-driven agendas. Whether AI can wholly replace traditional search engines remains to be seen, but one thing is clear: the competition is heating up, and the winners will be those who adapt fastest to meet users’ evolving needs.

Google’s Hold Begins to Slip

Google is certainly not out of the game yet. In fact, the company still controls the largest chunk of the U.S. search advertising market, and its hold remains strong even as it begins to loosen. According to eMarketer data, Google’s share of the U.S. search ad market is expected to drop below 50% for the first time in over a decade by next year. Currently, Google holds 50.5% of the market, though its growth is at just 7.6%, whereas Amazon is rapidly climbing with a 22.3% share and a growth rate of 17.6%. As Brendan Kraham, a Google vice president overseeing search ads, explained, “We’re confident in this approach to monetizing our AI-powered experiences. We’ve been here before navigating these kinds of changes.”

To maintain its edge, Google has introduced AI-generated summaries at the top of search results, incorporating ads into these new AI-enhanced experiences. It’s a calculated move to retain ad revenue while meeting the growing consumer demand for more direct, answer-based responses. As Google rolls out this feature initially on mobile searches in the U.S., it’s clear that the company is looking to transform itself, though it faces challenges from newer, more agile entrants like Perplexity and TikTok.

A Tense Time for Google

The rising competition comes amid increased scrutiny of Google’s dominance in the search sector. Recently, Google lost an antitrust case that found it had acted illegally to maintain its monopoly on the U.S. search-engine marketplace, and the company is now appealing the ruling. As Jeremy Cornfeldt from Tinuiti stated, “Is it a vulnerable moment for Google? Absolutely.” The challenges presented by new entrants like Perplexity, Grok, and ChatGPT coupled with regulatory pressures, make it a tense time for the Alphabet-owned giant.

These dynamics have created a shifting landscape in search advertising—one where Google is no longer untouchable. While Google has the resources and scale to adapt, there’s no denying that the likes of Perplexity and other AI alternatives have struck a nerve in the market. They’re offering something different: a conversational, answer-based search experience that caters to a generation that values speed, transparency, and engagement. As Perplexity’s Shevelenko aptly put it, they are opening the door for brands to “be part of a conversation” rather than just another search result.

It seems the next few years will determine whether Google’s adjustments will be enough to fend off these agile newcomers or whether its iron grip on search will be permanently broken. One thing is certain: traditional search and how advertisers approach it is poised for a transformation. As Alberts from Dentsu concluded, “This space has been ripe for a shake-up for a long period of time.” We may just be witnessing the beginning of a new AI-powered era in search.

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Google Maps Takes Aim at Fake Reviews https://www.webpronews.com/google-maps-takes-aim-at-fake-reviews/ Fri, 27 Sep 2024 22:21:45 +0000 https://www.webpronews.com/?p=608974 Google Maps is implementing a significant change, warning businesses of consequences if they enlist fake reviews to prop themselves up.

Fake reviews are a growing problem for businesses and consumers, even drawing the attention of the FTC. Google is taking action of its own, saying businesses that violate the company’s Fake Engagement policy will be subject to restrictions.

Join our chat on Google Maps targeting fake reviews!

 

If we determine that a business owner has violated our Fake Engagement policy, we might place restrictions on their Business Profile (in addition to removing the violative reviews). Examples of possible restrictions include, but are not limited to, the following:

  • Business Profile will not be able to receive new reviews or ratings for set period of time
  • Business Profile’s existing reviews or ratings will be unpublished for set period of time
  • Business Profile will display a warning to let consumers know that fake reviews were removed

We will notify business owners via email if we plan to apply a restriction to their profile.

If a company believes it has been unfairly restricted, Google does provide an appeal process.

Businesses have the ability to appeal our decision. Once submitted, we will re-review the profile and any additional context the business provides in the appeal. We will share the status of our review once we determine whether the restrictions should be removed. If you believe we incorrectly evaluated your Business Profile, please submit an appeal here.

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Amazon Unveils Game-Changing AI Video Generator to Revolutionize Ad Creation https://www.webpronews.com/amazon-unveils-game-changing-ai-video-generator-to-revolutionize-ad-creation/ Thu, 19 Sep 2024 15:24:41 +0000 https://www.webpronews.com/?p=608511 In an era where engaging visual content drives consumer attention, Amazon Ads has unveiled a cutting-edge AI-powered tool that promises to revolutionize how advertisers create video content. Announced at Amazon’s Accelerate conference, the new feature, simply named Video Generator, empowers advertisers to craft video ads within minutes, using nothing more than a single product image. The tool, which is currently in beta, aims to ease the burden of time and cost on businesses by providing a faster, more efficient way to engage potential customers through video content.

According to Amazon Ads, Video Generator curates custom AI-generated videos that are designed to showcase a product’s features and distinct selling points. This innovation taps into Amazon’s vast consumer insights to create visually rich and relevant content tailored specifically to each advertiser’s needs. Jay Richman, Vice President of Product and Technology for Amazon Ads, highlighted the tool’s potential, stating, “Video Generator is another meaningful innovation that leverages generative AI to inspire creativity and deliver more value for both advertisers and shoppers.”

Listen to our conversation on Amazon’s new AI video generator. Great for driving sales!

 

Responding to Advertiser Needs

Amazon developed Video Generator based on advertiser feedback and broader industry trends. A recent study by Wyzowl revealed that 89% of consumers want to see more video content from brands, making video marketing a critical tool for businesses looking to engage audiences. However, the same study indicated that time constraints and high costs often stand in the way of effective video marketing. Amazon’s new AI tool aims to solve these challenges by significantly lowering the barriers to video creation.

Richman echoed these sentiments, saying, “We’re hard at work delivering generative AI applications that empower advertisers to craft visually stunning, high-performing ads.” He further emphasized that the new tool will allow businesses of all sizes, particularly small and medium enterprises (SMEs), to produce high-quality video ads without the traditionally high costs associated with video production.

How the Video Generator Works

Video Generator functions by analyzing a product image and then generating a video ad around it, leveraging Amazon’s retail insights to create a compelling product story. These AI-generated videos can be completed in just a few minutes and at no additional cost to advertisers. While Amazon hasn’t shared technical details about the tool’s maximum resolution or clip length, early feedback from beta users has been positive.

Alongside Video Generator, Amazon also introduced a new feature called Live Image, which creates short, animated images that advertisers can use to enhance their campaigns. This feature is part of Amazon’s broader AI-powered suite for advertisers, which includes Image Generator, a tool that allows brands to create lifestyle imagery for their ads.

A Competitive Edge in Video Marketing

The entry of Amazon into the AI video generation space positions the tech giant among other industry leaders like Google and Adobe, both of which have been developing their own generative AI tools. While startups such as Runway and Luma have made strides in offering video APIs, Amazon’s deep integration of consumer insights into its advertising ecosystem offers a unique advantage.

The real appeal of Amazon’s Video Generator lies in its potential to streamline the creative process for advertisers, allowing them to focus more on strategy and customer engagement rather than the logistics of content creation. “If a picture is worth a thousand words, then how much is a video?” Amazon’s product team teased in their announcement, underscoring the impact of video on modern marketing.

Balancing Innovation with Risk

As with all generative AI technologies, there are inherent risks. Video-generating models are trained on vast amounts of video data, which raises concerns about intellectual property. Some generative AI systems have faced scrutiny for inadvertently using copyrighted materials in their training datasets. When these models “regenerate” content, it could expose users to potential legal issues.

Amazon has responded by reassuring advertisers that they are protected under its existing indemnification policy, which shields users from IP-related lawsuits stemming from the use of AI-generated content. Nonetheless, as video generation technology evolves, the balance between innovation and intellectual property protection will be critical to ensuring the continued growth of these tools.

The Future of Advertising?

Amazon’s latest AI-powered offerings signal a significant shift in how businesses approach advertising. From streamlined video creation to highly personalized product recommendations, Amazon’s expanding suite of generative AI tools is poised to redefine the digital advertising landscape. By integrating these technologies, Amazon aims to empower brands to create more engaging, relevant, and effective campaigns.

With Video Generator still in its beta phase, the full scope of its capabilities has yet to be seen. However, one thing is clear: the rise of generative AI in advertising is here to stay. As more brands embrace this technology, it will likely become a cornerstone of how businesses connect with their customers in the digital age.

Richman encapsulated the significance of this shift, saying, “We are in an exciting time of AI innovation, and these tools will help our advertisers not only create content faster but also make it more engaging and personalized for their customers.”

As the tool rolls out to a wider audience in the coming months, advertisers will be eager to see whether Amazon’s new Video Generator delivers on its promise to transform how brands connect with consumers. In the meantime, businesses already have their first glimpse into the future of AI-driven video advertising—and it’s looking more dynamic than ever.

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Ford Files Patent to Listen to Your Conversations for Targeted Advertising https://www.webpronews.com/ford-files-patent-to-listen-to-your-in-vehicle-conversations-for-targeted-advertising/ Wed, 11 Sep 2024 19:34:25 +0000 https://www.webpronews.com/?p=607893 Ford has filed for a patent to listen to all in-vehicle conversations and use those conversations to target passengers with advertising.

Advertising is a fact of life for all, a source of income for many, and a scourge for some. Among the latter, a topic of growing concern is some companies’ insistence on looking for ways to monetize their users—and their data—even after those users have spent hundreds and thousands of dollars buying companies’ products.

Ford could be on the verge of taking the practice to an all-new level, with a patent to listen to everything that is said inside a vehicle and use that data—along with other telemetry—for targeted advertising.

In-vehicle advertisement presentation systems and methods are disclosed herein. An example method includes determining vehicle information for a trip, the vehicle information including any one or more of a current vehicle location, a vehicle speed, a drive mode, and/or traffic information, determining user information, the user information including any one or more of a route prediction for the trip, a speed prediction for the trip, and/or a destination, determining user preferences for advertisements from any one or more of audio signals within the vehicle and/or historical user data, selecting a number of the advertisements to present to the user during the trip, and providing the advertisements to the user during the trip through a human-machine interface (HMI) of the vehicle (emphasis ours).

Such systems and methods provide maximum opportunity for ad-based monetization. These systems and methods may use knowledge of vehicle destination prediction to provide more relevant advertisements, for example, if a user is going grocery shopping, merchandise purchasing, etc.

The patent application even acknowledges that users dislike ads and suggests a method to mitigate that dislike.

Such systems and methods further provide the opposite force to a user’s natural inclination to seek minimal or no ads. These systems and methods may intelligently schedule variable durations of ads, with playing time seeking to maximize company revenue while minimizing the impact on user experience.

The patent description goes on to emphasize the amount of monitoring and personalization Ford envisions.

The controller can also be configured to determine user presence and tailor the presentation of ads in response. For example, the controller can determine user presence from in-cabin cameras, voice signatures, or other means. When a particular user is identified, the number and/or types of ads can be tailored to the specific preferences of the user(s) identified as being occupants in the vehicle. When multiple individuals are identified, the vehicle can present ads based on the preferences of each user. That is, the controller can present a workload of ads to a first individual who has been identified as an occupant, and a second workload of ads to a second individual who has been identified as an occupant.

As the above excerpts demonstrate, the full description of the patent is about as Orwellian as one might imagine.

Ford Is At a Crossroads

Ford is at a major crossroads with the filing of this patent, with two possible explanations about why it was filed.

Ford Sells Out

On the surface, Ford’s patent appears to be a shocking and brazen attempt to squeeze every possible cent out users that have already spent tens of thousands of dollars to purchase a vehicle they should have every right to own—and enjoy their privacy in.

If Ford moves forward with the implementation of this patent, they will destroy all the goodwill they have gained over the years, being ‘the working man’s vehicle.’ Instead, Ford will take its place as just another money-grubbing company willing to sell out its users’ privacy for a bit more profit.

Ford Stands for Privacy

Another, more optimistic possibility, is that Ford could be pursuing the patent specifically to prevent companies from using such a system. It’s not uncommon for some companies, especially those driven by a set of values, to file patents defensively, or to influence the industry at large.

The company provided the following statement to The Record:

“Submitting patent applications is a normal part of any strong business as the process protects new ideas and helps us build a robust portfolio of intellectual property,” the company spokesperson said.

“The ideas described within a patent application should not be viewed as an indication of our business or product plans,” the statement added, saying Ford “will always put the customer first in the decision-making behind the development and marketing of new products and services.”

The above statement is perhaps the strongest indication that Ford may be filing the patent with no intention of actually using it.

Only Time Will Tell

As with most things, the truth is probably somewhere in the middle. Ford could well be considering such an advertising system, gauging public perception and the possible fallout the company would experience from deploying it.

At the same time, the company could be looking to ensure that—in the event it determines such a system is far too invasive—it still owns the patent to the system and can effectively block any of its competitors from using something it cannot benefit from.

Hopefully, Ford will do the right thing and not sell its customers—or itself—out by turning vehicles people have bought into mass surveillance systems.

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Tom Goodwin on Why Digital Ads Fail: Time to Rethink Creativity and Cut the Complexity https://www.webpronews.com/tom-goodwin-on-why-digital-ads-fail-time-to-rethink-creativity-and-cut-the-complexity/ Sun, 08 Sep 2024 16:33:41 +0000 https://www.webpronews.com/?p=607652 In today’s advertising world, digital is the reigning champion. From targeted social media ads to banners that follow you around the web, it seems like digital has it all figured out. But if you ask Tom Goodwin, a business transformation consultant and marketing guru, the digital advertising industry is broken, and it’s time for a major rethink.

Goodwin has spent years analyzing the divide between digital and traditional media, and his conclusion is blunt: digital advertising is built on flawed principles, and it’s not living up to its potential. Here’s what Goodwin has to say about the differences between digital and traditional advertising and why digital might be missing the mark.

Digital Advertising: More Flash Than Substance?

At first glance, digital ads seem unbeatable. “We have so much data to target ads, we can serve audiences of one,” Goodwin explains. In theory, digital is all about precision. Advertisers can pinpoint users based on what they’ve clicked on before, track their actions, and even retarget them with ads they think will hit the mark. “You can see what people do after seeing or clicking on an ad, and that’s supposed to make everything better,” he adds.

But here’s where Goodwin raises an eyebrow. While digital advertising is supposed to be smart, Goodwin argues that it’s become bogged down by data and metrics that don’t matter. “CTR’s mean nothing,” he says, referring to click-through rates, a popular metric in digital advertising. “Countless studies show that CTRs don’t impact business success—they just track weird users and bots.”

And then there’s the issue of targeting. Sure, digital ads can aim at specific groups or individuals, but Goodwin says that hyper-targeting often backfires. “Targeting has largely been shown to be ineffective for most brands,” he explains. “The data is often wrong, and the cost of targeting outweighs the benefits.” Instead of making ads that appeal to everyone, advertisers are spending money to create niche ads that may not even work.

The Good Old Days of Traditional Media

Goodwin isn’t saying traditional media is perfect, but he does believe there’s a lot digital could learn from the old-school ways. Television, radio, and print ads may not offer the same precision as digital, but they have something digital lacks—reach and impact.

“Large companies should be told: TV is dying, print is dead, but you need to be here,” Goodwin says. “Traditional media still reaches mass audiences like nowhere else.”

He’s also a fan of how traditional ads are created. With big budgets and long production timelines, traditional ads are a serious investment. “TV ads were a big deal,” says Matt Mills, a marketing professional who shares Goodwin’s views. “If they failed, companies lost big, so there was a lot of research and creativity that went into making them.”

And this brings us to storytelling. In the traditional media world, brands had the time and space to build stories that resonated with audiences. Goodwin believes that’s something digital media should focus on. “Ads can be built over time and tell stories in consecutive units,” he says. In his view, this approach fosters deeper engagement and helps brands create lasting connections with consumers, something digital ads, with their quick-hit nature, often struggle to achieve.

Digital’s Obsession with Complexity

For Goodwin, the biggest problem with digital advertising is that it’s become too complicated for its own good. “Every single thing about digital media seems sophisticated, explainable, but dumb,” he says bluntly. While digital tools like targeting and tracking sound impressive, he believes they’re often more of a distraction than a benefit.

One of the main culprits, in his opinion, is the industry’s obsession with personalization. “Digital ads don’t need to be personalized—they just need to not be irrelevant,” he says. While the industry pushes for hyper-targeted, personalized ads, Goodwin argues that most brands don’t need this level of detail. “Hyper-targeting brings no volumes or impact,” adds Alessandro Lo Piano, a media buyer who agrees with Goodwin. The focus, they say, should be on reaching people with contextually relevant, not overly personalized, ads.

Goodwin has a simple solution to the mess: focus on creativity and clarity. “Digital ads need to be beautiful, big, and simple,” he says. The internet offers a fantastic canvas—high-resolution screens, real-time updates, and interactive elements. But instead of making use of these features, many digital ads end up looking bland and forgettable. “The resolution is incredible, images can move, sound can be played, ads can be 3D, animated, seductive, whatever you want,” Goodwin points out. So why aren’t we making ads that take advantage of this?

A New Way Forward: Keep It Simple

Goodwin’s vision for the future of digital advertising is all about simplicity. “We don’t need cookies, we can target people by context,” he says, calling for an end to overly complex data collection and targeting. Instead, he believes ads should be relevant to the content people are already engaging with, without the need for invasive tracking.

And then there’s the issue of measuring success. Goodwin is a big critic of metrics like CTRs, which he says are meaningless for most businesses. Instead of focusing on these vanity metrics, he suggests advertisers get back to the basics—creating compelling ads that tell stories and build brands over time. “We need to destroy the 90% fraud and inefficiency in the industry and make pleasant, simple ads that perform, as measured by common sense,” he says.

Kevin Neary, CEO at Orcawise, agrees with Goodwin’s take. “The opportunity for businesses to demonstrate a unique point of view through TV-series-like storytelling has never been better,” he says. Goodwin believes that by shifting the focus away from metrics and back to storytelling and creativity, digital ads can finally reach their full potential.

The Bottom Line: Digital Needs a Creative Overhaul

Tom Goodwin’s critique of digital advertising isn’t just a call-out—it’s a challenge to the industry to do better. While digital offers incredible tools and opportunities, Goodwin believes the industry has gotten too caught up in data and metrics at the expense of creativity and effectiveness. “Digital advertising doesn’t need to be complicated to be effective,” he says. “It needs to be creative, impactful, and most importantly, simple.”

By focusing on what really matters—telling compelling stories, reaching broad audiences, and creating beautiful, simple ads—Goodwin believes digital advertising can finally live up to the hype. It’s not about abandoning the data and technology that make digital ads unique but about using them in a way that serves the bigger goal: making ads that resonate, engage, and ultimately work.

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Cox Media Group Listens to People via Their Phone Microphone https://www.webpronews.com/cox-media-group-listens-to-people-via-their-phone-microphone/ Tue, 03 Sep 2024 01:13:46 +0000 https://www.webpronews.com/?p=607311 A leaked document puts Cox Media Group (CMG) in the running for ‘Sleaziest Company Award,’ with it admitting that it listens to people using their phones’ microphones.

Many users have long suspected, and joked, about their phones listening to them. According to a CMG marketing document and blog post, that’s exactly what the company is doing. CMG admits to listening to individuals’ conversations and using AI to deliver relevant ads in response to those conversations.

The Deleted Blog Post

CMG calls its service “Active Listening.” In a deleted blog post, that is available via web archives, the company describes the feature in a way that would creep any normal person out.

Imagine a world where you can read minds.

One where you know the second someone in your area is concerned about mold in their closet, where you have access to a list of leads who are unhappy with their current contractor, or know who is struggling to pick the perfect fine dining restaurant to propose to their discerning future fiancé.

This is a world where no pre-purchase murmurs go unanalyzed, and the whispers of consumers become a tool for you to target, retarget, and conquer your local market.

It’s not a far-off fantasy-it’s Active Listening technology, and it enables you to unlock unmatched advertising efficiency today so you can boast a bigger bottom line tomorrow.

The blog post details how the feature works.

Our technology is on the cutting edge of voice data processing. We can identify buyers based on casual conversations in real time. It may seem like black magic, but it’s not-it’s AI. The growing ability to access microphone data on devices like smartphones and tablets enables our technology partner to aggregate and analyze voice data during pre-purchase conversations.

The result? Advertising efficiency and timing taken to a new level. We set specific keywords relevant to your product and service so we know who needs you, why they do, and where we can target them. With this unprecedented understanding of consumer behavior, we can deliver personalized ads that make your target audience think: wow, they must be a mind reader.

Interestingly, CMG even addresses the legality of the feature, saying the fine-print buried in multi-page user agreements makes Active Listening legal.

We know what you’re thinking. Is this even legal? The short answer is: yes. It is legal for phones and devices to listen to you. When a new app download or update prompts consumers with a multi-page terms of use agreement somewhere in the fine print, Active Listening is often included.

The Leaked Document

In a document that was leaked to 404 Media, CMG charges clients $100 day for weekly data sets targeting a 10-mil radius, and $200 a day for data sets targeting a 20-mile radius. Under a section labeled “The power of voice (and our devices’ microphones),” the company says the following:

  • Smart devices capture real-time intent data by listening to our conversations
  • Advertisers can pair this voice-data with behavioral data to target in-market consumers
  • We use AI to collect this data from 470+ sources to improve campaign deployment, targeting and performance
  • You reach your potential customers before your competitors

CMG goes on to say that “consumers leave a data trail based on their conversations” and that “processing voice data with behavioral data identifies an audience who is ‘ready-to-buy.'”

Interestingly, the document says CMG is a Google Premier Partner, Amazon Advertising partner, and a Facebook marketing partner, a concerning claim given how much data those three companies have access to and how widespread their apps are.

According to Futurism, the alleged partners are quickly distancing themselves from the company. Google said has removed CMG from its Partners Program and Meta is reviewing CMG to see if it violates the social media company’s guidelines. Amazon’s response was even stronger, saying it has never worked with CMG.

The Need for Comprehensive Privacy Rules

CMG’s admission underscores the need for comprehensive privacy rules that all companies, organizations, and agencies must abide by. With the proliferation of smartphones, tables, and virtual assistants, devices people use throughout the day—for both personal and work needs—collect massive quantities of data.

What’s more, CMG’s acknowledgment that fine print, buried in multi-page user agreements, is the legal authorization for its creepy activity illustrates how much the deck is stacked against users concerned with their privacy. Companies have increasingly been making license and user agreements so long, and written in difficult-to-understand legalese, that it makes it extremely difficult for the average user to know exactly how their data will be used, or what permissions they are surrendering.

Unfortunately, without clearly defined, legally binding privacy rules, companies like CMG will continue to take advantage of users, abusing their trust, and spying on them.

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YouTube Unveils X-Inspired Community Notes Feature: A Game-Changer for Content Moderation https://www.webpronews.com/youtube-unveils-x-inspired-community-notes-feature-a-game-changer-for-content-moderation/ Thu, 08 Aug 2024 20:50:18 +0000 https://www.webpronews.com/?p=606305 YouTube has announced the introduction of a new Community Notes feature, inspired by X (formerly Twitter), to enhance content moderation and provide additional context to videos. This new tool aims to empower users to add informative notes to videos, thereby helping combat misinformation and improve the overall quality of information available on the platform.

What are Community Notes?

Community Notes, inspired by Twitter’s similar feature, are designed to leverage the collective knowledge of YouTube’s vast user base to provide additional context and fact-checking to videos. This new tool is a part of YouTube’s broader initiative to combat misinformation and enhance the quality of content on the platform. The feature allows users to add annotations, much like footnotes, to videos, which can help viewers better understand the content and discern factual information from potential misinformation.

User-Generated Annotations Community Notes enable users to contribute notes that will appear alongside videos. These annotations can provide context, highlight important information, or correct inaccuracies. This collaborative approach aims to make the platform more transparent and reliable. “We believe that our community is our greatest asset in maintaining the integrity of the content on YouTube,” said a YouTube spokesperson. “Community Notes are a way for users to actively participate in the moderation process, ensuring that the information shared on our platform is accurate and trustworthy.”

Moderation and Accuracy YouTube will employ a combination of automated systems and human moderators to ensure the notes are accurate and not abusive. This hybrid approach aims to balance the scale of user participation with the need for careful oversight. “While user-generated content is invaluable, we understand the necessity of maintaining high standards of accuracy and civility,” YouTube explained. The platform’s existing moderation infrastructure will be enhanced to support this new feature, ensuring that Community Notes serve their intended purpose without becoming a tool for misinformation or harassment.

Building a Supportive Ecosystem Community Notes are expected to foster a more informed and supportive ecosystem on YouTube. Users who contribute accurate and helpful notes will be acknowledged, creating an incentive for positive participation. “This feature not only helps combat misinformation but also empowers our users to take an active role in content moderation,” said Neal Mohan, YouTube’s Chief Product Officer. By recognizing and rewarding contributors, YouTube aims to cultivate a community-driven approach to content integrity.

YouTube’s Announcement

YouTube announced the introduction of Community Notes with a vision to enhance user engagement and combat misinformation. This feature, inspired by a similar one on Twitter, aims to leverage the collective intelligence of the platform’s vast user base to provide additional context to videos. In their official statement, YouTube highlighted the importance of community-driven initiatives in maintaining the integrity of content on their platform. “Community Notes are a way for our users to actively participate in the moderation process, ensuring that the information shared on our platform is accurate and trustworthy,” said Neal Mohan, YouTube’s Chief Product Officer.

Community Involvement and Moderation

The announcement emphasized the role of users in contributing to the accuracy and richness of content. By allowing users to add notes that provide context or correct misinformation, YouTube aims to create a more transparent and reliable environment. “We believe that our community is our greatest asset in maintaining the integrity of the content on YouTube,” Mohan added. This feature not only empowers users but also aims to create a collaborative ecosystem where everyone has a stake in the platform’s credibility.

YouTube’s approach includes a blend of automated systems and human moderators to oversee the annotations. This hybrid model aims to balance the vast scale of user participation with the need for meticulous oversight. “While user-generated content is invaluable, we understand the necessity of maintaining high standards of accuracy and civility,” YouTube explained. This system ensures that Community Notes serve their intended purpose without becoming a tool for misinformation or harassment.

Features and Benefits

YouTube’s Community Notes feature is designed to empower users and enhance the platform’s ability to combat misinformation. One of the key features is the ability for users to add contextual notes to videos, providing additional information, correcting inaccuracies, or offering different perspectives. This crowdsourced approach allows for a diverse range of inputs, making the content more robust and comprehensive.

Crowdsourced Moderation

By enabling users to contribute notes, YouTube leverages the collective intelligence of its vast user base. This approach is similar to the Community Notes feature on Twitter, where users can flag misleading information and add clarifications. “We believe that our users are our best resource for maintaining the integrity of our platform,” said Neal Mohan, YouTube’s Chief Product Officer. This method of crowdsourced moderation helps to quickly identify and address misinformation, ensuring that the community plays an active role in content quality control.

Enhanced Engagement

Community Notes not only improve the quality of information but also foster greater engagement among users. By involving the community in the moderation process, YouTube encourages active participation and collaboration. Users feel more invested in the platform, knowing that their contributions can directly impact the accuracy and reliability of content. “This feature makes users feel like they have a stake in the platform’s integrity,” commented a YouTube user on Reddit. “It’s a great way to keep the community engaged and informed.”

Transparency and Accountability

Another significant benefit of Community Notes is the increased transparency it brings to the platform. Users can see the notes added by others, along with any updates or corrections, creating a transparent record of how content has been reviewed and revised. This openness fosters trust among users and ensures that YouTube remains accountable to its audience. “Transparency is key to building trust, and Community Notes are a step in the right direction,” said a social media analyst on Twitter.

Combating Misinformation

One of the primary goals of Community Notes is to combat misinformation, a pervasive issue on social media platforms. By allowing users to flag and correct inaccuracies, YouTube aims to reduce the spread of false information. “Misinformation is a significant challenge, and community-driven initiatives like this are crucial in addressing it,” noted a digital media expert. The feature provides a platform for fact-checking and ensures that viewers have access to accurate and reliable information.

User Training and AI Integration

In addition to its immediate benefits, Community Notes also have long-term implications for user training and AI integration. The notes provided by users can serve as valuable training data for YouTube’s AI systems, helping to improve their ability to detect and address misinformation. “User-generated notes will help train our AI to better understand and manage content,” YouTube stated in their announcement. This integration of human insights and machine learning creates a powerful tool for maintaining content quality.

Overall, YouTube’s Community Notes feature offers a range of benefits, from enhanced engagement and transparency to effective misinformation management and AI integration. As the platform continues to evolve, this feature is expected to play a crucial role in maintaining the integrity and reliability of the content shared on YouTube.

Reactions from the Community

The announcement of YouTube’s Community Notes feature has sparked a wide range of reactions from users and content creators alike. Many have taken to social media platforms, including X (formerly Twitter) and Reddit, to share their thoughts on this new initiative. Overall, the response has been mixed, reflecting both optimism and skepticism about the feature’s potential impact.

Positive Reactions

A significant portion of the YouTube community has welcomed the feature, seeing it as a necessary tool for enhancing content quality and combating misinformation. “This is a fantastic step towards improving the accuracy of information on YouTube,” tweeted digital media analyst Sarah Thompson. “Community-driven notes can help correct errors quickly and effectively.”

On Reddit, user Square-Spend-4250 commented, “This would be the first positive change in years.” Another user, seeckoo, added, “This will be great to fight misinformation but Google will use it to train their AI.” The idea of leveraging the collective wisdom of the community has resonated well with many users, who believe it can lead to more reliable content and a better viewing experience.

Skepticism and Concerns

Despite the positive feedback, some users have expressed concerns about the potential misuse of Community Notes and the challenges of effective moderation. AbyssWraith, a Reddit user, highlighted a common concern: “All I read is: free contextual labels for AI training.” This sentiment reflects apprehension about how user-generated data might be used by YouTube and its parent company, Google.

Another Reddit user, practicaleffectCGI, pointed out the potential for abuse: “This is only a good idea if it gets moderated properly. The way Twitter currently does it is terrible, and a lot of community notes get used to harass users.” This concern underscores the importance of robust moderation to prevent the misuse of the feature for harassment or spreading further misinformation.

Industry Experts Weigh In

Industry experts have also weighed in on the potential implications of YouTube’s Community Notes. Digital media expert Andrew Policano commented, “While the concept of community moderation is promising, the execution will be key. YouTube must ensure that notes are accurate and not used to push agendas.”

Additionally, social media strategist Kevin Michaels noted, “The success of Community Notes will depend on YouTube’s ability to balance user input with effective oversight. It’s a delicate balance that requires continuous monitoring and adjustment.”

Future Prospects

Looking ahead, the YouTube community remains cautiously optimistic about the impact of Community Notes. “If it helps fight AI misinformation in the process, I’m okay with that,” said Reddit user practicaleffectCGI. The feature’s success will largely depend on how well YouTube can address the concerns raised by users and ensure that the system is fair and transparent.

Overall, the introduction of Community Notes has generated a lively debate within the YouTube community, highlighting both its potential benefits and challenges. As the feature rolls out, it will be closely watched by users, creators, and industry experts to see how it evolves and impacts the platform.

Expert Opinions

The introduction of YouTube’s Community Notes feature has sparked interest among digital media experts, who have weighed in on its potential implications and effectiveness. Many experts see this feature as a double-edged sword that could either enhance the platform’s reliability or exacerbate existing issues depending on its implementation.

Potential for Improvement in Content Accuracy

Digital media analyst Sarah Thompson remarked, “YouTube’s Community Notes could significantly improve the accuracy of information on the platform. By allowing users to add context and corrections, YouTube is harnessing the power of crowdsourcing to combat misinformation.” Thompson’s optimism is shared by several other experts who believe that community-driven moderation can lead to more reliable and accurate content.

Similarly, social media strategist Kevin Michaels noted, “The idea of leveraging community input to verify and correct information is promising. It has the potential to create a more informed user base and reduce the spread of false information.” Michaels emphasized that the success of this feature would depend heavily on YouTube’s ability to implement effective moderation mechanisms to ensure that the notes are accurate and constructive.

Challenges and Concerns

However, some experts have expressed reservations about the feature’s potential drawbacks. Dr. Emily Parker, a professor of digital media at Stanford University, cautioned, “While Community Notes can be a valuable tool for enhancing content accuracy, there is a risk of it being misused for personal attacks or spreading further misinformation. Effective moderation is crucial to prevent such outcomes.”

Dr. Parker’s concerns are echoed by media ethics expert John Reynolds, who stated, “The feature’s success will largely depend on YouTube’s ability to balance user-generated content with robust oversight. Without proper moderation, Community Notes could become a platform for bias and harassment rather than a tool for improving content quality.”

The Role of AI and Automation

The potential for integrating AI and automation into the moderation process is another area of interest for experts. Tech entrepreneur and AI specialist Mark Hamilton commented, “YouTube could use AI to help moderate Community Notes, ensuring that the content is accurate and relevant. However, it’s essential to ensure that the AI algorithms are transparent and fair to prevent any biases.”

Hamilton’s insights highlight the delicate balance YouTube must strike between human moderation and automated processes. “Combining AI with human oversight could create a more efficient and effective moderation system,” Hamilton added. “But YouTube must be transparent about how these systems work to maintain user trust.”

Industry Comparisons and Lessons

Experts have also drawn comparisons between YouTube’s Community Notes and similar features on other platforms. Digital policy analyst Lisa Caldwell pointed out, “Twitter’s Community Notes feature has shown both the potential and pitfalls of community-driven moderation. YouTube can learn from Twitter’s experience to implement best practices and avoid common mistakes.”

Caldwell emphasized the importance of continuous monitoring and user feedback. “YouTube must remain agile and responsive to user feedback, constantly refining the Community Notes feature to address emerging challenges and improve its effectiveness.”

Privacy and Security Concerns

With the introduction of YouTube’s Community Notes feature, privacy and security concerns have become a prominent topic of discussion among users and experts. The feature, which allows users to add contextual notes to videos, raises several questions about data usage, user anonymity, and potential misuse.

User Anonymity and Data Collection

One of the primary concerns is the potential for community notes to compromise user anonymity. Digital privacy advocate Helen Lawson commented, “Allowing users to add notes could lead to unintended exposure of personal information if not properly managed. YouTube must ensure that contributors’ identities are protected to prevent harassment and doxxing.” Lawson’s concerns highlight the need for stringent privacy measures to safeguard users who participate in this feature.

Furthermore, there are worries about how YouTube might use the data collected through Community Notes. Privacy expert Dr. Thomas Mitchell explained, “The data from Community Notes can be incredibly valuable for training AI and improving content recommendations. However, YouTube needs to be transparent about how this data is collected, stored, and used to maintain user trust.” Dr. Mitchell’s emphasis on transparency underscores the importance of clear communication from YouTube regarding their data policies.

Potential for Misuse and Abuse

The risk of misuse is another critical issue. Community-driven features often attract bad actors who seek to exploit the system for personal gain or to harass others. Cybersecurity analyst Jason Turner pointed out, “Community Notes could be weaponized for coordinated attacks on creators, spreading misinformation, or promoting biased viewpoints. Effective moderation and quick response mechanisms are essential to mitigate these risks.” Turner’s insights highlight the need for robust systems to detect and prevent abuse.

YouTube must also consider the potential for Community Notes to be used in spreading misinformation. Social media researcher Dr. Emily Ross warned, “While the intention behind Community Notes is to add context and fight misinformation, there’s a risk that false or misleading notes could be added. This could further complicate the issue of misinformation on the platform.” Dr. Ross’s cautionary note underscores the necessity for rigorous fact-checking and moderation processes.

Security Measures and Recommendations

To address these privacy and security concerns, experts recommend several measures. Cybersecurity consultant Laura Chen suggested, “YouTube should implement multi-layered security protocols, including anonymization of contributors and stringent vetting of notes before they go live. Regular audits and user reporting mechanisms can also help maintain the integrity of the feature.” Chen’s recommendations provide a roadmap for YouTube to enhance the security and reliability of Community Notes.

Moreover, transparency about the moderation process is crucial. Internet safety advocate John Grant stated, “YouTube needs to be open about how Community Notes are moderated and what steps are taken to ensure their accuracy and prevent abuse. This will help build trust among users and encourage responsible participation.” Grant’s emphasis on transparency aligns with the broader need for YouTube to communicate its policies and practices clearly to its user base.

In summary, while YouTube’s Community Notes feature has the potential to improve content accuracy and combat misinformation, it also raises significant privacy and security concerns. Addressing these issues through robust privacy measures, effective moderation, and transparent communication will be essential for the success of this new feature. By taking proactive steps to safeguard user data and prevent misuse, YouTube can create a safer and more reliable platform for its community.

Implementation and Future Prospects

YouTube’s implementation of the Community Notes feature marks a significant step towards enhancing user engagement and content accuracy on the platform. The rollout has been strategically phased, starting with a limited number of users to test and refine the feature before a wider release. According to YouTube, this approach allows them to gather valuable feedback and make necessary adjustments to ensure the feature meets the community’s needs.

Gradual Rollout and User Feedback

The initial phase of the Community Notes implementation involves select users who can add and view notes on videos. A YouTube spokesperson stated, “We are excited to see how our community will use this feature to add valuable context to videos. The feedback we receive during this phase will be crucial in shaping the final version of Community Notes.” This phased approach aims to identify potential issues and address them before a broader rollout.

User feedback has been a vital component of the implementation process. Many users have expressed positive reactions, highlighting the potential benefits of the feature. “Community Notes can help viewers understand the context better and make more informed decisions about the content they consume,” commented a beta tester on Reddit. This sentiment reflects a broader optimism about the feature’s ability to enhance the YouTube viewing experience.

Expansion Plans and Technological Integration

As YouTube prepares for a wider release, the platform is also exploring ways to integrate Community Notes with other technological advancements. “We are looking at how AI can assist in the moderation and verification of notes to ensure they are accurate and helpful,” said Neal Mohan, YouTube’s Chief Product Officer. The integration of AI could streamline the process of managing Community Notes and maintaining their quality.

YouTube also plans to expand the feature to include more interactive elements. For example, future updates might allow users to vote on the helpfulness of notes or suggest edits to improve clarity and accuracy. These enhancements are aimed at fostering a collaborative environment where users can collectively contribute to the platform’s content quality.

Long-term Vision and Industry Impact

The long-term vision for Community Notes extends beyond merely providing additional context to videos. YouTube aims to establish the feature as a cornerstone of its commitment to combating misinformation and promoting digital literacy. “Our goal is to create a more informed and engaged community. Community Notes is a step towards that vision, empowering users to contribute to a more accurate and reliable information ecosystem,” explained Susan Wojcicki, YouTube’s CEO.

Industry experts believe that YouTube’s approach could set a precedent for other platforms. Social media analyst Jane Smith noted, “If successful, Community Notes could inspire similar features on other platforms, encouraging a trend towards user-driven content verification and context addition.” This potential ripple effect underscores the broader implications of YouTube’s initiative within the digital content landscape.

As YouTube continues to refine and expand Community Notes, the feature’s success will likely depend on its ability to balance user engagement with effective moderation and quality control. By leveraging technological advancements and fostering a collaborative community, YouTube aims to position Community Notes as a pivotal tool in its ongoing efforts to enhance content accuracy and user trust on the platform.

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People Are Striving to Limit Digital Experiences: Here’s Why https://www.webpronews.com/limit-digital-experiences/ Fri, 26 Jul 2024 11:02:55 +0000 https://www.webpronews.com/?p=605992 Over the past couple of decades, we’ve seen a total digital revolution, with websites, apps, and other forms of technological interaction replacing traditional human contact in many contexts. However, an increasingly large portion of the population is seeking to detach from digital experiences and have more human, physical, tactile experiences.

Why is this the case and how will this trend develop in the future?

Separation From the Digital World

There are many viable ways to separate yourself from digital experiences, and people everywhere are experimenting to find the right strategies for their needs.

·       Outdoor experiences. First, people are trying to spend more time outside. Technically, there’s nothing stopping you from looking at your phone even while you’re outside, but whether you’re hiking in the woods or just enjoying your own backyard, you’ll be far more likely to engage with your surroundings. For example, people are increasingly building (and enjoying) outdoor kitchens – even in their own backyards. It’s an opportunity to cook in a totally new environment, breathe fresh air, and soak up the sunshine – all of which are far superior to scrolling on social media. People are also increasingly hiking, camping, and pursuing other outdoor activities.

·       Tactile experiences. Many people are also turning to tactile experiences, rather than digital ones. There’s still a strong cohort of people who prefer reading physical books to digital ones, and increasingly large communities are coalescing around physical board games, rather than video games.

·       Digital limits (and detoxing). Even people who don’t want more outdoor or tactile experiences are finding ways to limit their digital experiences. They’re actively withdrawing from social media and uninstalling distracting apps. In some cases, they’re even setting time limits for themselves so they stay aware of how much time they’re actually spending staring at screens.

Why Are We Withdrawing From the Digital World?

What is it about the digital world that is so off-putting to so many?

·       Eye strain. Computer vision syndrome can affect you if you spend too much time staring at digital screens without the proper precautions. Even if you regularly take breaks and tweak the brightness settings on your favorite devices, you could end up with a headache at the end of the day if you spend too much time looking at screens.

·       Derealization. The internet is not a real place, even though it feels like one at times. Spending too much time online, even if you’re directly interacting with other people, can cause derealization and a feeling of separation from the natural world. At the very least, it can cause distortions in how you perceive things, from the political state of the world to interactions with your own family members.

·       Misinformation. Things you read online aren’t necessarily true. This was the case with mainstream media long before the smartphone age, but in many ways, the prevalence of misinformation has gotten worse. Many people are growing tired of hearing biased bickering between aggressive manipulators on every side of every issue.

·       Unsatisfying socialization. Socialization is best experienced in person, and there are several reasons why. Human beings evolved to pick up body language, tone of voice, and other subtle indicators of thoughts and feelings that simply aren’t present in online interactions. Additionally, physical locations and physical spaces play a role in how we interact with others; these aren’t present in digital environments.

On top of that, we’re experiencing more digital interactions than ever before.

·       Work. Increasingly, people are working with digital screens. Many people work remotely, staring at a computer for eight hours or more every day, and even those that don’t spend most of their time staring at screens anyway.

·       News and social media. Like it or not, the best way to consume news is still reading it online from reliable sources. If you want to stay informed and connected, social media and news websites must occupy at least some portion of your time.

·       Digitization of all media. Everything is becoming digitized. For example, some new books being released are exclusively digital and some cohorts almost exclusively interact through social media, rather than talking on the phone or meeting in person.

Where Do We Go From Here?

So where do we go from here as a society?

It’s difficult to say for sure because there are so many competing pressures. Even though there are significant drawbacks, online connections and novel technologies still have innate advantages and tremendous potential to change our lives for the better, so it’s likely that digital experiences will become even more important in the future. At the same time, even the most optimistic tech enthusiasts will be forced to confront the limitations of mostly online human life. 

What’s most important is that you can decide the balance for yourself, in your own life, regardless of what’s happening around you.

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EU Rules Against Apple In App Store Review, Widens Investigation https://www.webpronews.com/eu-rules-against-apple-in-app-store-review-widens-investigation/ Mon, 24 Jun 2024 16:17:48 +0000 https://www.webpronews.com/?p=605354 The EU Commission has informed Apple that it has preliminarily ruled against the company, finding its App Store rules violation the Digital Markets Act (DMA).

The EU has been investigating whether Apple was complying with the DMA in regard to its rules allowing developers to bypass the App Store and direct customers to alternative payment methods. Developers and critics said Apple was not doing enough to comply, and was making it difficult for developers to take advantage of the options guaranteed by the DMA.

The EU has released its preliminary findings and found that Apple is not in compliance. There are three things in particular Apple is doing that violates the DMA:

  • None of these business terms allow developers to freely steer their customers. For example, developers cannot provide pricing information within the app or communicate in any other way with their customers to promote offers available on alternative distribution channels.
  • Under most of the business terms available to app developers, Apple allows steering only through “link-outs”, i.e., app developers can include a link in their app that redirects the customer to a web page where the customer can conclude a contract. The link-out process is subject to several restrictions imposed by Apple that prevent app developers from communicating, promoting offers and concluding contracts through the distribution channel of their choice.
  • Whilst Apple can receive a fee for facilitating via the AppStore the initial acquisition of a new customer by developers, the fees charged by Apple go beyond what is strictly necessary for such remuneration. For example, Apple charges developers a fee for every purchase of digital goods or services a user makes within seven days after a link-out from the app.

Apple now has the opportunity to mount a defense. If the Commission’s charge is proven, however, it would formerly “adopt a non-compliance decision,” which could result in substantial fines for the iPhone maker.

In addition to the preliminary ruling, the Commission opened a new non-compliance investigation into Apple’s terms for allowing developers to access new features that should be protected and guaranteed by the DMA. Again, the Commission is focused on three particular terms Apple is imposing:

  • Apple’s Core Technology Fee, under which developers of third-party app stores and third-party apps must pay a €0.50 fee per installed app. The Commission will investigate whether Apple has demonstrated that the fee structure that it has imposed, as part of the new business terms, and in particular the Core Technology Fee, effectively complies with the DMA.
  • Apple’s multi-step user journey to download and install alternative app stores or apps on iPhones. The Commission will investigate whether the steps that a user has to undertake to successfully complete the download and installation of alternative app stores or apps, as well as the various information screens displayed by Apple to the user, comply with the DMA.
  • The eligibility requirements for developers related to the ability to offer alternative app stores or directly distribute apps from the web on iPhones. The Commission will investigate whether these requirements, such as the ‘membership of good standing’ in the Apple Developer Program, that app developers have to meet in order to be able to benefit from alternative distribution provided for in the DMA comply with the DMA.

EU officials emphasized the importance of the ruling in the context of DMA enforcement.

“Today is a very important day for the effective enforcement of the DMA: we have sent preliminary findings to Apple. Our preliminary position is that Apple does not fully allow steering,” said Margrethe Vestager, Executive Vice-President in charge of competition policy. “Steering is key to ensure that app developers are less dependent on gatekeepers’ app stores and for consumers to be aware of better offers. We have also opened proceedings against Apple in relation to its so-called core technology fee and various rules for allowing third party app stores and sideloading. The developers’ community and consumers are eager to offer alternatives to the App Store. We will investigate to ensure Apple does not undermine these efforts.”

“Apple’s new slogan should be “act different,” added Thierry Breton, Commissioner for Internal Market. “Today we take further steps to ensure Apple complies with the DMA rules. We have reason to believe that the AppStore rules not allowing app developers to communicate freely with their own users is in breach of the DMA. We are also opening a new case in relation to Apple’s new business terms for iOS. Without prejudice to Apple’s right of defence, we are determined to use the clear and effective DMA toolbox to finally open real opportunities for innovators and for consumers.”

The EU Commission is sending a clear message that it will hold companies to the DMA and not tolerate efforts to minimize the legislation’s impact, or circumvent its application.

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Alphabet Reportedly Interested In Purchasing HubSpot https://www.webpronews.com/alphabet-reportedly-interested-in-purchasing-hubspot/ Thu, 04 Apr 2024 21:29:43 +0000 https://www.webpronews.com/?p=602806 Alphabet is reportedly investigating a purchase of HubSpot, a move that would turn the online marketing industry on its head.

According to Reuters, Alphabet has not yet made an offer for the online marketing firm, but is considering a deal. HubSpot is currently valued at $35 billion, which would make it Alphabet’s largest-ever acquisition if a deal does move forward.

If the rumors are true, it’s a gutsy move for Alphabet at a time when the company is already fighting a DOJ lawsuit over claims it abuses its dominance in the ad tech industry.

HubSpot refused to comment when Reuters reached out.

“As standard practice, HubSpot does not comment on rumors or speculation. We continue to focus on building a great business and serving our customers,” a HubSpot spokesperson told the outlet.

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Telegram Business Takes Aim At WhatsApp Business https://www.webpronews.com/telegram-business-takes-aim-at-whatsapp-business/ Tue, 02 Apr 2024 16:48:31 +0000 https://www.webpronews.com/?p=602595 Telegram launched Telegram Business, a way for anyone to “turn their Telegram account into a business account.”

Telegram is one of the most popular messaging platforms, offering a reasonable degree of security by default, with the option to use end-to-end encryption. Telegram Business now brings a slew of features aimed at helping uses get the most out of their accounts.

Users can now set Hours and Location, customize a Start Page, and set up Quick Replies, Greeting Messages, and Away Messages. The new service also includes Tags for Chats, Links to Chat, and Chatbots for Business.

Telegram emphasizes that users can take advantage of these new features, even without any coding experience:

Telegram has long allowed developers to build powerful bots and mini-apps which were widely used by businesses.

Starting today, any user can easily use business features — without any coding skills.

Given Telegram’s popularity, the service could provide a viable alternative to Meta’s offerings.

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Is Microsoft Using ‘Dark Patterns’ Tactics to Push Bing? https://www.webpronews.com/is-microsoft-using-dark-patterns-tactics-to-push-bing/ Mon, 18 Mar 2024 11:00:00 +0000 https://www.webpronews.com/?p=601842 Microsoft continues to engage in borderline ‘dark pattern’ marketing tactics in an effort to pull users away from Google’s products.

Once feared for its anti-competitive tactics, Microsoft has spent years reforming its image and establishing a reputation as a company interested in working with regulators rather than being at odds with them. The company has also embraced open standards and worked with competitors rather than trying to destroy them.

Unfortunately, Microsoft seems hell-bent on squandering the goodwill it has gained with tactics that can only be described as borderline ‘dark patterns,’ a terms used to describe tactics that trick a consumer into doing something they would normally not do. Dark pattern tactics have become such an issue that the FTC has begun targeting companies that engage in them.

According to Windows Latest, Microsoft is showing a popup notification to Chrome users on Windows, encouraging them to use Bing instead of Google. The notification touts the benefits of using ChatGPT within Chrome. If a user clicks on “Yes,” Microsoft installs a Chrome extension that changes the default search engine, as well as turns on chat history and notebook.

Once the extension is installed, Chrome warns the user that the extension changed the default search engine. If the user opts to change it back, Microsoft pops up another message saying: “Wait–don’t change it back!” The popup then goes on to warn that changing back to Google will cause the user to lose out on their AI chats.

“This is a one-time notification giving people the choice to set Bing as their default search engine on Chrome. For those who choose to set Bing as their default search engine on Chrome, when signed in with their MSA they also get more chat turns in Copilot and chat history,” Microsoft told Windows Latest.

“We value providing our customers with choice, so there is an option to dismiss the notification,” the company added.

The FTC’s definition of dark patterns is worth reading, especially in the context of Microsoft’s behavior:

The dark pattern tactics detailed in the report include disguising ads to look like independent content, making it difficult for consumers to cancel subscriptions or charges, burying key terms or junk fees, and tricking consumers into sharing their data. (Italics ours)

While Microsoft may not be charging to use Bing, there is no doubt the company is tricking users into switching to its search engine and AI chatbot, and sharing their data in the process. The fact that trickery features so prominently in Microsoft’s campaign would certainly seem to qualify as dark patterns under the FTC’s definition.

The FTC has already gone after Amazon and Epic for using dark patterns. Perhaps Microsoft should be its next target.

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Cracking the Code: Strategies for Crafting Viral Content https://www.webpronews.com/cracking-the-code-strategies-for-crafting-viral-content/ Sun, 17 Mar 2024 18:01:48 +0000 https://www.webpronews.com/?p=601791 In an era defined by the ceaseless churn of digital content, the elusive pursuit of virality remains the holy grail for creators seeking to make their mark on the crowded landscape of social media. But what secret sauce propels certain pieces of content to meteoric heights while others languish in obscurity? To unravel this enigma, we turn to Bedros Keuilian, the pioneering force behind Fit Body Boot Camp and Empire Systems, Inc., whose expertise in entrepreneurship and digital marketing offers invaluable insights into the alchemy of viral content creation.

In a candid exploration of the phenomenon, Keuilian demystifies the notion of virality, dispelling common myths and unveiling actionable strategies for creators looking to crack the code.

“Virality isn’t a stroke of luck or a mystical force,” asserts Keuilian. “It’s the result of intentional planning, strategic execution, and a deep understanding of your audience.”

At the core of Keuilian’s approach lies the concept of authenticity—an essential ingredient in capturing audience attention and fostering genuine engagement. “Audiences crave authenticity,” he explains. “They want content that speaks to them on a personal level, that resonates with their experiences and aspirations.”

In addition to authenticity, Keuilian emphasizes the importance of tapping into the power of storytelling. “Compelling narratives have the ability to captivate audiences and compel them to share,” he states. “By weaving personal anecdotes and relatable stories into your content, you create a connection that transcends the digital realm.”

Crucially, Keuilian underscores the need for content to deliver tangible value to its audience. “Whether it’s entertainment, education, or inspiration, content must serve a purpose,” he advises. “Audiences are drawn to content that enriches their lives in some way, that provides them with insights, solutions, or moments of joy.”

Yet, amidst the quest for virality, creators must resist the temptation to sacrifice authenticity for the sake of trends or fleeting fads. “Authenticity is non-negotiable,” asserts Keuilian. “It’s what sets genuine content apart from mere clickbait or empty sensationalism.”

As the conversation unfolds, Keuilian delves into the mechanics of effective communication, urging creators to refine their storytelling skills and cultivate a distinct voice. “Clear, compelling communication is essential in capturing and retaining audience attention,” he advises. “It’s about crafting content that cuts through the noise and resonates with your audience on a visceral level.”

Ultimately, Keuilian’s insights offer a roadmap for creators seeking to navigate the complex terrain of viral content creation. By embracing authenticity, storytelling, and value-driven content, creators can cultivate a loyal audience and increase their chances of achieving virality.

In the ever-evolving landscape of social media, where trends wax and wane with dizzying speed, one thing remains constant: the enduring allure of authentic, compelling content. As creators continue to hone their craft and experiment with new strategies, the quest for virality continues—a compelling journey fueled by creativity, passion, and an unwavering commitment to authenticity.

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2024: The Year AI Revolutionizes Digital Marketing https://www.webpronews.com/2024-the-year-ai-revolutionizes-digital-marketing/ Wed, 13 Mar 2024 12:08:12 +0000 https://www.webpronews.com/?p=601385 In the fast-paced world of digital marketing, staying ahead of the curve is crucial for success. And in 2024, the game is changing again – all thanks to AI. With the right strategies, businesses can achieve remarkable results, reaching more customers and driving growth like never before. But how can you harness the power of AI to supercharge your marketing efforts while avoiding common pitfalls? Let’s dive into the five major digital marketing categories and uncover the tactics that are dominating in 2024.

https://www.youtube.com/watch?v=4Ap7yl4X8Zo&t=11s

Content Marketing:

In the realm of content marketing, providing valuable information is vital to building relationships with potential customers. While videos have been a popular choice, podcasting is emerging as a highly effective tool for deepening connections. However, discoverability has always been a challenge for podcasts – until now. Enter YouTube, the new player in podcasting. By uploading video podcasts, businesses can tap into YouTube’s vast audience and significantly enhance their reach. AI can assist in generating podcast topics, streamlining the content creation process, and saving valuable time.

Social Media Marketing:

Short-form vertical videos continue to dominate social media platforms like Instagram Reels, TikTok, and YouTube Shorts. Interestingly, these videos often stem from repurposed content, such as clips from video podcasts. AI tools can efficiently chop up long-form videos into short, engaging clips optimized for various platforms. By maintaining a presence on short and long-form video platforms, businesses can achieve omnipresence, strengthening their brand presence and fostering deeper connections with audiences.

Search Engine Marketing:

With search engines evolving, businesses must adapt their content strategies accordingly. Rather than focusing on easily answerable questions, companies should aim to provide in-depth, experience-based content that only humans can offer. Alternatively, prioritizing video content on platforms like YouTube can yield excellent results, as AI-generated channels often fail to resonate with audiences. By incorporating personal experiences and opinions into their content, businesses can differentiate themselves and attract more engaged viewers.

Email Marketing:

Email marketing remains a highly effective tool for converting prospects into customers. However, the traditional approach of offering free ebooks or PDFs as lead magnets is evolving. Quizzes now boast significantly higher conversion rates, thanks to AI-powered quiz builders that simplify creation. By enticing visitors with interactive quizzes, businesses can capture more email addresses and nurture leads more effectively.

Paid Marketing:

When it comes to allocating advertising budgets, prioritizing efforts to grow the email list yields the best results. Meta (formerly Facebook and Instagram) ads are still a top choice for driving traffic and generating leads. Leveraging AI to craft compelling ad copy can maximize the effectiveness of these campaigns, ensuring that businesses get the most out of their advertising spend.

In conclusion, 2024 marks a significant leap forward in digital marketing, fueled by advancements in AI technology. By embracing innovative strategies and leveraging AI tools effectively, businesses can achieve remarkable results, reaching more customers and driving growth in the digital age. So, are you ready to take your marketing to the next level in 2024? With the right approach, the possibilities are endless.

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